On 9 August 2018, the Assistant Director, Advertising Complaints and Compliance Section, TGA requested more information about a complaint I made on 6 July 2018 about Pharmacare FatBlaster products (AC-GBKDH2XG/2018).
I believe this request was unreasonable as the information requested could have readily been ascertained by TGA staff. They are paid to investigate complaints, I am not.
Regardless, since it appeared unlikely that the TGA would satisfactorily progress my complaint without the information requested, this was provided under protest:
- TGA Complaint – 6 July 2018 – Pharmacare Laboratories Weight Loss Products – Additional information requested (AC-NJ15VLQ9/2018).
A formal complaint about the TGA request, and the failure of the TGA to address longstanding misleading and deceptive claims for listed weight loss products, has been sent to the Health Secretary and Health Minister.by